Monday, May 08, 2006

Does Complaining Pay Off?

I received a response (complete with spelling mistakes) in regards to the product complaint I submitted to Bonne Bell:

We are sorry to hear that you are not happy with our Watermelon Vita Glossproduct. If you would like to recieve a replacement product for yourinconvenience, please send me your complete name and mailing address and Iwill send you something.


Isn't that special. I hope it's not a letter bomb.

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